Property Management Operations Specialist, Full-time, Days (Hybrid)

Job title: Property Management Operations Specialist, Full-time, Days (Hybrid)

Company: Northwestern Medicine

Job description: Important Update: At Northwestern Medicine safety is always a top priority. In response to the COVID-19 pandemic, Northwestern Medicine has moved to a more virtual recruitment process including telephone and video interviews to help ensure the health and safety of our employees, candidates, and communities. Also, some hiring activities may be delayed or suspended in certain geographic areas and job categories. . X

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• Business Professionals, Lake Forest, Illinois, United States

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Property Management Operations Specialist, Full-time, Days (Hybrid) Location Lake Forest, Illinois Business Unit Northwestern Medicine Corporate Job REQID 165523 Job Function General Business Shift Day Job (1st) Type of Employment Full-TimeThe salary range for this position is $30.17 – $39.22 (Hourly Rate)Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our section to learn more.Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you’ll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.DescriptionThe Property Operations Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.Functions as an assistant property manager, responsible for directing ongoing projects, billing function and securing appropriate answers forproblems (when applicable, resolving day to day parking issues). When applicable, manages the daily operations of parking facilities owned and operated by Northwestern Memorial Hospital (NMH) in accordance with approved policies and procedures.Responsibilities:

• Assist Property Manager as directed.
• When applicable, maintain effective parker and tenant relations within the parking facilities and properties, if required.
• Conduct daily rounds of properties for the purpose of inspection.
• Initiate work orders for Facilities Management or Housekeeping with associated follow up.
• Maintain all aspects of property paperwork including daily, monthly, and annual reporting; service agreements; invoicing; insurance compliance by tenants; and policy compliance for contracted work.
• Implement plans to accomplish budget goals and objectives.
• Institute additional policies and procedures to further the operations and financial effectiveness of the facility.
• Coordinate staff schedules to ensure appropriate facility coverage.

• Enforce guidelines and procedures; implement emergency procedures.
• Provide service to current parkers, tenants, employees, and campus parking program users, if required.
• Answer telephones, take messages and supply relevant information.
• Communicate daily issues and occurrences for each property with the appropriate managers.
• Maintain files and photocopies, reports, blueprint drawings, which include maintaining accurate building measurements.
• Identify problematic situations and communicate daily to Property Managers as part of a team-oriented quality approach.

Additional Functions:

• Prepare reports, proposals and presentations as necessary.
• Help administer operating budgets for NMH properties.
• Review and approve invoices for payment or signature by division.
• Administer contracted work, maintenance agreements, capital expenditures and the purchase of supplies.
• Maintain inventory of keys/transponders; contract and interact with contracted service providers; distribute keys/transponders to parkers and others as necessary.
• Oversee and maintain property access schedules as appropriate.
• Prepare, update, and maintain property and program informational materials.
• Assist in the preparation of the annual expense and capital budget.

QualificationsRequired:

• Bachelor’s degree or four additional years of relevant experience.
• One to three years property management experience.
• Knowledge of Microsoft Word, Excel, Word for Windows, and parking facility management software (when applicable)
• Analytic and financial skills necessary to facilitate budgeting, billing, and monthly reconciliation.
• Excellent interpersonal skills.
• Strong written and verbal communication skills
• Customer service orientation

Preferred:

• Experience with parking operations (if applicable).

Equal OpportunityNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.Share This JobFeatured JobsRecently Viewed JobsYou do not have any recently viewed jobsNursing OpportunitiesBenefitsInformation Services CareersNorthwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.Contact us if you need any further information about NM Nursing Careers at .We are committed to providing reasonable accommodations to qualified individuals with disabilities. To request a reasonable accommodation at any step in our application or interviewing process, please email and a Human Resources representative will connect with you to discuss next steps.© 2025 by Northwestern Medicine® and Northwestern Memorial HealthCare.Northwestern Medicine® is a trademark of Northwestern Memorial HealthCare, used by Northwestern University.

Expected salary:

Location: Lake Forest, IL

Job date: Tue, 25 Mar 2025 23:38:20 GMT

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